http://it.slashdot.org/comments.pl?sid=179528&cid=14868926 Probably the worst company in the software industry that chronically breaks crap is Microsoft. It takes months for admins to verify if a service pack is acceptable for their 3rd party software and if it works at all. Probably the worst was when they changed their document formats between every release, and what really sucked was when people got new computers that came with the current release of Office and they could not exchange documents with the people that had an older version. Personally, I don't know why they had a single customer after the Office 95 to 97 fiasco or others. I have yet to understand why people accept broken software and telephones. My guess is that people have been conditioned to understand that they are always broken and that the "upgrade" will eventually fix these things. Perception and reality do not agree in this case.